The Transfort logo on a printed brochure.


Our team at Transfort is here to assist you with any questions or concerns you may have about our transit service. Please use our contact form or the provided phone number to reach out to us, and we will get back to you as soon as possible. We value your feedback and are committed to providing exceptional customer service to our community.

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General Info

General information / 24-hour automated assistance – 970.221.6620

TTY: 1.800.659.3656

bus outside of bus stop

Travel Training

Are you curious about riding public transportation in Fort Collins? Would you like some help learning to read the bus schedules or using a trip planner?

Transfort Customer Support staff are available to offer Travel Training! With our expertise, you will be able to safely master riding the bus independently and with confidence.

We offer in-person or virtual sessions in a small group setting or individual one-on-one training.  We are also available for presentations at your school, organization, or business. All training includes how to read the schedules, trip planning, navigating the website, and more. If you think you could benefit from our Travel Training Program, please contact us using the form above or by phone at 970-221-6620. 

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Lost & Found

Lost something on a Transfort bus? We can help. Items left on the bus or at the transit centers are turned in at the Downtown Transit Center where they will be held for 30 days. You can call Customer Support Monday through Friday from 8:00 a.m. – 5:00 p.m. at 970-221-6620 or email to locate your lost item. Bicycles left on buses will be taken off at the nearest transit center and placed in nearby racks. Transfort is not responsible for lost or stolen items.