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Safety & Security

Coronavirus (COVID-19) Updates

All Transit Centers are closed to the public. Fares are temporarily suspended and Transfort has implemented temporary service levels. Buses are limited to half (50%) of seated capacity per state guidance. Please contact us at 970-221-6620 or transfortinfo@fcgov.com for more information.

Route Information

Todos las Centrales de Transporte están cerradas al público. Las tarifas han sido temporalmente suspendidas y Transfort ha implementado niveles de servicio temporales. Los autobuses están limitados a la mitad (50%) de la capacidad de asientos, según lo dispuesto por el estado. Para más información por favor llame al tel. 970-221-6620 o envíe un correo electrónico a transfortinfo@fcgov.com

Información de Rutas

Transfort Covid-19 Survey

Transfort conducted a passenger survey from July - October with the purpose of gathering an understanding of transit riding behavior during the Coronavirus pandemic. The survey helped inform Transfort service decisions when resuming suspended routes as well as providing additional safety measures and greater communication to our riders. View the final report and survey results here.

The City of Fort Collins is working closely with Larimer County Department of Health & Environment and other regional partners to actively monitor local coronavirus developments. Find Out More

Help keep our community safe and healthy by following everyday preventive actions to help reduce the spread of germs. See the Tips

Per federal and Centers for Disease Control and Prevention (CDC) orders, Transfort requires all passengers to wear a mask covering the nose and mouth while using Transfort including outdoor areas at bus stops and transit centers. Refusal to follow requirements will result in denial of boarding or removal from Transfort facilities, and may result in penalties.

The following face coverings will not be accepted: scarves; ski masks; balaclavas; bandanas; shirt collars pulled over the mouth; face shields or goggles alone; masks containing slits, exhalation valves, or punctures; masks that do not fit properly (large gaps, too loose or too tight).

View the full order here.

No Smoking at Transfort Facilities

City Council adopted an ordinance restricting smoking at City operated facilities. The ordinance prohibits smoking at all Transfort facilities and on vehicles, including but not limited to:

  • transit centers, including platforms, sidewalks, and all other grounds
  • MAX stations
  • bus stops
  • buses

If you see smoking where it is not permitted, please report violations by calling 970-416-2200 or online using Access Fort Collins, under Nuisance Reporting.

Transfort Scooter Policy

Transfort passengers are allowed to bring scooters on board buses, if the scooter can be folded. The scooter must remain folded while on board the vehicle, placed in front of the passenger or under the seat. Scooters must not block aisles, exits or otherwise empty seating. They must not encroach into other passenger areas or personal space.

Scooters that cannot be folded are not allowed due to the high potential of injury to other passengers, the inability to secure the scooter in the vehicle, and the likelihood of a hazard created by scooters in the aisles (they cannot be stored under a seat or in front of a passenger without encroaching on other passenger spaces).

Bus Passenger Code of Conduct

For more information on this policy, please call Transfort at 970.221.6620 or email transfortinfo@fcgov.com.

Click here to view the Transit Passenger Suspension Policy.

Code of Conduct

Yield to the Bus

If you’re behind a bus that has been at a bus stop and has the yield light flashing, please allow the bus to re-enter traffic. Failing to yield to the bus can result in a ticket or fine. Learn more

Have a Heart, Drive Smart